What is your return policy?

  • CDs purchased from GraphicAudio.net can be returned within 30 days of shipment.
  • CDs must be unopened and still in their plastic wrap.
  • Defective CDs will be exchanged for the same CD title.
  • Shipping charges are not refundable.
Just contact us with your order number, the titles you wish to return, and the reason for returning the product. We will send you an email with the instructions for returning the product.
Please include a copy of your original order confirmation in the package with "PRODUCT RETURN" written in block letters at the very top. You are responsible for shipping costs to return the product to us. If the issue is the result of our fault, then we will set up a pre-paid mailing label for you to return the product.
Note: The GraphicAudio online store does not accept returns on products that were not purchased via this website.

Digital Download Return Policy

Downloads are not returnable or refundable. Since you can preview any title ahead of time, and the audio is electronically transferred, there are no refunds. All sales are final as there is no way to return the merchandise. If you find an error with an audio file, please let us know immediately and we'll make sure it's corrected.

Series Set Flash Drive Return Policy
Series Set Flash Drives are not returnable or refundable.
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