How to Use the Access App

Follow

iPhone Screenshots

Please read over the notes below as they may help you when using the new app.

  • Go to the App Store on your device, Search for "GraphicAudio Access" and download it to your Android and Apple mobile devices.
  • Launch the GraphicAudio Access App and Log In with the same email and password you use on our GraphicAudio.net store.
    • We launched a brand new website in August 2013 and if you have not logged in since then you will need to reset your password here.
  • The first time you open the app you should see an Instruction screen to help you.
  • You are able to toggle on the bottom of the app between the CLOUD and DEVICE. The CLOUD screen shows all of the Download titles you have previously purchased since 2010. The DEVICE screen is where you will be able to listen to your titles once you have downloaded them.
  • Select a title on the CLOUD screen and choose High Quality Download (256kbps) or Normal Quality Download (128 kbps)
  • While the Download is in Progress, you can use your device as you normally would or listen to another title at the same time.
  • Once the title has been downloaded onto your device, then you can find it on the device side of the app available for play on your device.
  • There is a list view button on the bottom left of the app as an alternitive to the icon view.
  • The lightning bolts on the CLOUD screen indicate which titles have been downloaded to your device and are available to listen right away.
  • If you receive a phone call while you are listening to a book, the APP will pause and resume play after you have finished your phone call.
  • To delete a title from your device, just click on the book cover icon and hold it for a few seconds until it gives you the option to delete it. You can re-download any titles again in the future.
  • If you have any questions or issues, then please EMAIL US HERE.
Have more questions? Submit a request

Comments

Powered by Zendesk